Self-imposed deposit limits

Limiting the amount you deposit daily, weekly, or monthly lets you enjoy our games responsibly and manage how much money you spend while playing.

• How do self-imposed deposit limits work?
• How do I set up a deposit limit?
• How do I increase, lower, or remove my limit?
• Can I reverse a deposit limit?
• What's the difference between a regulatory and a self-imposed deposit limit?
• What's the difference between a deposit limit and a buy-in limit?

How do self-imposed deposit limits work?

The self-imposed deposit limit is accumulative. The limit will consider any transactions you've made in the last 24 hours, 7 days, or 30 days (depending on the limit period you choose). For example:

• For a daily limit: if you deposited €10 in the past 24 hours, you would be €10 into your new limit.
• For a weekly limit: if you deposited €10 within the last 7 days, you would be €10 into your new limit.
• For a monthly limit: if you deposited €10 within the last 30 days, you would be €10 into your new limit.

If you're temporarily unable to make a deposit, you've likely reached your limit, and you'll have to wait until the limit resets before making another transaction.

To see details of the transactions you've made during the last seven days, go to the Cashier and select 'Transaction History'.

If you haven't set any self-imposed deposit limits, it's possible that you've reached the maximum deposit limit for the payment method you're trying to use.

How do I set up a deposit limit?

Apply this to your account by following the steps below, depending on the platform you're using:

To access this via our website, click on the button below:

The self-imposed deposit limit applies to both real money and Play Money features and payment methods.

How do I increase, lower, or remove my limit?

If you want to increase or remove the limit, you can do so once the current limit expires. If you've already increased your deposit limit and want to ask for a further increase, you can do so after the following time frames:

• 24 hours for the daily limit
• seven days for the weekly limit
• 30 days for the monthly limit

You can decrease your limit at any time. It'll take effect immediately.

Once this period has passed, you can remove or increase the limit. Select 'Remove Limit' or enter a new one under your account's 'Responsible Gaming' section. We'll approve your new limit after 24 hours.

Can I reverse a deposit limit?

No. When you apply a self-imposed deposit limit, we can't reverse or cancel it until the limitation period has expired. As part of our company policy, daily limits run for 24 hours, weekly limits run for seven days and monthly limits run for 30 days.

What's the difference between a regulatory and a self-imposed deposit limit?

The self-imposed deposit limit is the one you've set up yourself. The regulatory limit corresponds to the deposit limit requirements that some countries or jurisdictions define. You'll only be able to deposit less than the limits established by regulations and the personal limit you've set up.

What's the difference between a buy-in limit and a deposit limit?

The deposit limit affects how much you can deposit.

The buy-in limit affects your capability to register in tournaments and participate in cash games. Players can use a buy-in limit to set the maximum amount that they can spend weekly at tables. This limit includes all cash game and tournament buy-ins,re-buys, and add-ons. Once you have reached this limit, you will be unable to join any games or register into tournaments even if you have funds available in your account.